Chat bot

Since 2014, during the first missions carried out for Keolis group, bookBeo has acquired skills and developed tools capable of creating chat bots - conversational agents -, first on Twitter, then with the help of third-party distribution platforms, on the Web and on Facebook Messenger.

The added value provided by bookBeo :

  • data processing (including passenger information on public transport networks, applicable to any sector) ;

  • the comprehension of the received messages, by natural language processing algorithms;

  • the provision of the most appropriate responses to the context and the follow-up of conversations.

Secteur d'activité
diagram chatbot - bookBeo

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