Chat bot
Since 2014, during the first missions carried out for Keolis group, bookBeo has acquired skills and developed tools capable of creating chat bots - conversational agents -, first on Twitter, then with the help of third-party distribution platforms, on the Web and on Facebook Messenger.
The added value provided by bookBeo :
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data processing (including passenger information on public transport networks, applicable to any sector) ;
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the comprehension of the received messages, by natural language processing algorithms;
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the provision of the most appropriate responses to the context and the follow-up of conversations.
Secteur d'activité
![chatbot diagram diagram chatbot - bookBeo](/sites/default/files/styles/project_illustration/public/2019-10/chatbot-illustration.png.webp?itok=qFhfsVJY)