STAR network chatbot
Traveler information chatbot (AI-Artificial Intelligence)
It is an automatic conversational system for answering questions from users of the Rennes public transport network added to a website.
Keolis Rennes, operator of the public transport network of the Rennes metropolitan area, STAR, commissioned bookBeo to offer a chatbot to users of its star.fr website.
The features of the Chatbot are as follows:
- It ensures rapid responses to questions from users whose assistance in finding information is required.
- It gives access to the tariffs,
- and above all, it provides access to the timetables of the next bus or metro passages at the various stops on the network and to the routes!